Shipping policy

Thank you for shopping at HempNature CBD Made Simple. We strive to get your purchases to you quickly and efficiently. Below are the details of our shipping policy:

*Processing Time*

- Orders are processed within 1-3 business days (Monday-Friday, excluding holidays)

- Processing time may vary during peak seasons or for large orders

*Shipping Options*

- Economy Shipping (5-7 business days)

- Standard ( 3-4 business days) 

*Shipping Carriers*

- We use UPS Ground for US Standard Shipping and UPS Express Shipping for our shipments and at times may include DHL for shipments.

*Delivery*

- Deliveries are made Monday-Friday, excluding holidays

- Please allow for additional time for deliveries to Alaska, Hawaii, and Puerto Rico

*Tracking*

- You will receive tracking information via email once your order ships

*Lost or Damaged Packages*

- Please contact us at HNsupport@cbdcaregarden.com if your package is lost or damaged

- We will work with you to resolve the issue

*International Shipping*

- We ship to countries that allow Industrial Hemp derived CBD Products made from the USA.

- International shipping rates apply

- Please note that international deliveries may be subject to customs and import fees

*Return Policy*

- Please see our return policy for details on returning or exchanging items

*Contact Us*

- If you have any questions or concerns about our shipping policy, please contact us at HNsupport@cbdcaregarden.com

By shopping at HempNature CBD Made Simple, you acknowledge that you have read, understood, and agree to our shipping policy.